The second-hand marketplace Users Voice Anger About Size Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Reaction
Countless users and merchants are posting online saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
The company said the revised method more closely matches similar services.
The platform has recommended to review their products and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Modifications
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change to its shipping options after backlash from users.
